I recently bought a box of Little Debbie fudge brownies that I was greatly disappointed with. The picture on the box shows them covered in walnuts, but only one pack of brownies had half the walnuts in the picture the rest had even less. I emailed Little Debbie to complain, which isn’t something I normally do. About a week later I got a full refund and an apology in the mail.(Of course they had nothing to fear of me not staying a loyal customer.)
I learned from this that next time I’m not satisfied with a product to take a minute to email the company. It may get me a refund or coupons on my next purchase. I’ll also email a company if the product exceeds my expectations.
Marie-Anne
No comments:
Post a Comment